Case Studies

Research that drives decisions

Real research. Real decisions. Each case study shows how a sprint led to clarity.

Note: These are demo case studies. Client details are anonymized.

SaaS · CustDev Sprint · 2 weeks

B2B SaaS ICP Validation

The Problem

A pre-seed founder had interest from two different customer types: marketing agencies and in-house ops teams. Resources were limited — which segment to focus on first?

The Insight

"Agencies need this to survive. In-house teams just want it to be convenient."

The Decision

Focus on agencies for the first 12 months. Build features they need. Price for their budget.

Next Steps

  • Rewrote landing page for agency pain points
  • Tested $99/mo vs $149/mo pricing
  • Posted in 3 agency Slack communities

Fintech · Messaging Sprint · 1.5 weeks

Consumer App Messaging Pivot

The Problem

A seed-stage fintech app struggled with activation. Users signed up but didn't complete onboarding. The homepage led with "AI-powered budgeting" — but was that what users wanted?

The Insight

"I don't care about AI. I just want to stop overdrafting."

The Decision

Rewrite homepage to lead with outcome: "Stop running out of money before payday." Remove "AI" from hero.

Next Steps

  • A/B tested outcome vs. feature headline
  • Revised onboarding copy
  • Created 3 new ad hooks from customer language

B2B · GTM Sprint · 3 weeks

Market Entry Research

The Problem

A startup was expanding into a new market. They had traction in one region but no presence in another. Which country first? Which segment? What channels?

The Insight

"In this market, you need a local case study. Cold outreach doesn't work without a reference."

The Decision

Start in Netherlands. Build 2-3 reference customers. Then use those cases to enter Germany.

Next Steps

  • Launched LinkedIn campaign in Netherlands
  • Approached 3 local agencies for referrals
  • Added localized landing page

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