Legal
Privacy & Data
How we protect your information and your customers' information.
Our Commitment
Customer research involves sensitive information. We handle it with care.
- We collect only what's necessary
- We store data securely
- We don't share data with third parties
- We delete data when the project ends
NDA Available
We sign NDAs before starting any engagement. If you require a mutual NDA, send it over — we'll review and sign before the scoping call.
Secure Storage
All project data is stored in secure, access-controlled systems.
- Encrypted cloud storage
- Access limited to project team only
- Full-disk encryption on all devices
Data Retention
Project data is retained for 90 days after completion to allow for follow-up questions. After that, all data is deleted unless you request otherwise.
GDPR Alignment
We operate within GDPR principles: lawful basis, data subject rights, minimal data transfers, and breach notification.